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Gift card valid for 6 months on all parts of the online shop Lucaze.fr
A good idea to please those you love. This gift card is valid for 6 months on the entire Lucaze.fr site, for products in stock, products to order and also bespoke products. It is also valid at the workshop (by appointment).
Your gift voucher is customizable (see above) and can be addressed directly to the person of your choice. To do this, simply indicate the address of the recipient during the ordering process (provide the "send to another address" section).
Each glass bead making up your jewel, pen or object was made by hand in the workshop using the technique of flame spun glass. It has undergone a slow annealing in the oven, ensuring maximum strength and thus guaranteeing its durability.
Each creation is delivered with a certificate of authenticity and a 10-year guarantee (under normal use).
If you wish, you can clean your jewelry using a soft, non-abrasive cloth.
For Gold filled and other materials (cork, leather, wood ...), be sure to:
- do not wet your jewelry
- avoid contact with perfumes, oils, creams, lotions ...
- store the jewel in its case in a dry and temperate place.
For stainless steel: no special precautions.
I make each of my glass beads using the torch-spun glass technique (see the technique HERE).
The glass, in the form of a rod, is brought into fusion in the flame of the torch, then stretched, twisted, rolled up, mixed ... in order to create the decorations of each bead.
The beads are made by hand, one by one ... each bead is therefore unique, which is what makes its charm and character.
<<< All my glass beads are carefully annealed to ensure their strength and longevity >>>
Each creation is delivered in a suitable box, with a certificate of authenticity.
On request during the ordering process, it is possible to add gift wrapping and a note to the person to whom you are giving it.
For items in stock, all orders validated before 1 p.m. are shipped within 48 hours maximum with "Colissimo" with tracking number.
For articles on order, the deadlines will be specified by email.
Shipping costs are calculated at the end of the order according to its weight. They include packaging costs and shipping costs.
Any return request must be reported within 14 calendar days from the date of receipt of the order, by email to Lucaze who will assign a return number.
A period of 14 days following the communication of your decision to withdraw is open to you to return the products.
The jewelry can be exchanged free of charge in the event of size concerns.
Personalized products are neither returned nor exchanged.
Products returned incomplete, modified, damaged, damaged and / or soiled by the customer will not be refunded or exchanged.
Subject to compliance with the deadline and terms mentioned above, all amounts paid, including delivery costs, will be refunded to you within 14 days.