Privacy Policy
In accordance with the GDPR, here is our policy for processing your personal data.
As part of the management of our website, we process personal data. We want to offer users the highest possible level of protection of personal data and protect the confidentiality of information entrusted to us.

The currently online version of these conditions of use is the only one enforceable during the entire period of use of the site and until a new version replaces it.

Article 1: Site owner
This site is the property of Lucie Donain Avezard, a sole proprietorship registered in the Rennes Trade and Companies Register under number 494 803 109 00011

Headquarters: 26 rue des Landes 35490 Gahard

Phone: 06 22 16 17 28 - Mail: contact@lucaze.fr

Responsible for publication: Lucie Donain Avezard

Website design and production: Lucie Donain Avezard

Host: 1 & 1 IONOS, 7, place de la Gare - BP 70109 57201 - Sarreguemines Cedex
Phone. : 0970 808 911.

Article 2: Collection of personal data
LUCAZE establishes and respects the rules of protection and confidentiality of its customers and users of the site and, in this context, has drawn up the following confidentiality policy in order to demonstrate compliance with the rules of confidentiality and protection of personal data.

All personal information collected will be used to make your visit to our site as productive and enjoyable as possible. The guarantee of the confidentiality of the personal data of the users of our site is very important.

What personal data is collected?

Personal information collected may include:

your first and last name

your email

your phone number and / or your mobile phone

your address

your date of birth

the name of the company, a Siret number, a VAT number for professional customers

the personal data that you communicate to us when you create an account and when you subscribe to our newsletters.

in the event that you use our online payment service, we may store (ourselves or the payment system designated by us) your credit and debit card number in an encrypted and secure form.

when you communicate with us (for example by email, telephone or on social media), we record the fact that you have contacted us and may retain the content of your communication, as well as your contact details and our responses.

information about your visits to the website and your use, such as information about the device and browser you use, your IP address and geographic location, the date and time of your visit, the duration of your visit and the websites viewed prior to your visit and interactions on the website. To learn more about the purposes for which we collect and use this information, please click on this Cookie link.

Use of the lucaze.fr website implies your acceptance of this Confidentiality Agreement. The lucaze.fr management team reserves the right to modify this agreement without notice. Therefore, we recommend that you regularly review our privacy policy so that you are always up to date.

Article 3: Data protection
We draw your attention to the fact that the transmission of data on the Internet could not be completely protected. All data on the Internet may be subject to risk, we make sure that your data is in a secure and reliable environment to prevent third parties from accessing your data.

Data protection officer:

Lucaze is responsible for protecting your data and ensuring that your personal data is systematically used in a transparent, accurate and lawful manner.

Article 4: Use of personal data
We use your personal information to:

Manage the operation and optimization of the Platform. We are constantly looking to improve the offerings on our platform based on the information and feedback we receive from everyone who uses it.

Improve customer support. Your information helps us to respond more effectively to needs.

Personalize our services by displaying advertisements based on the user's browsing history, according to their preferences.

Check, identify and authenticate the data transmitted by the user.

Promote an event, contest, promotion, form, questionnaire or other functionality of the site.

Disseminate commercial information, promotional material, workshops, events or work done, or catalogs of new collections.

Prevent and detect fraud, malware (malicious software or malware) and manage security incidents.

Manage any disputes with users.

Organize the conditions of use of the Payment Services.

Your information, whether public or private, will not be sold, traded or transferred to another company without your consent.

Article 5: Right of access, rectification and delisting of your data
In application of the regulations applicable to personal data, users have the following rights:

Right of access: you have the right to request information about the personal data that we hold about you. You can contact us at the email address contact@lucaze.fr and we will send you your personal data by email. In this case, before the implementation of this right, we may ask for proof of the user's identity in order to verify its accuracy.

Right of portability: you have the right to obtain a copy of your data, in order to transfer them to yourself or to a third party designated by you. This only concerns the personal data that you have transmitted to us.

Right of rectification: you have the right to request the rectification of your personal data if it is inaccurate, including to complete your incomplete personal data.

Right of opposition: you can object, for legitimate reasons, to appearing in a file. The right of opposition is exercised at the time of the choice that we will offer you a posteriori by sending us an email to contact@lucaze.fr

Right of deletion and restriction: you have the right to ask us to rectify, delete your personal data or limit its processing by sending us an email at contact@lucaze.fr. If you no longer wish to receive information about Lucaze, you can follow the unsubscribe instructions at any time in every commercial email you receive from Lucaze.

Your rights in relation to your personal data are in certain cases limited. For example, if we have a legal obligation or a legitimate and compelling reason, we may continue to process the personal data that you have asked us to delete.

You may also have the right to complain if you believe that your personal data has been mismanaged with the relevant data protection authority.

All requests must be accompanied by a photocopy of a valid signed identity document and mention the address at which the publisher can contact the requester. The response will be sent within one month of receipt of the request. This one-month period may be extended by two months if the complexity of the request and / or the number of requests so require.

In addition, and since Law No. 2016-1321 of October 7, 2016, those who wish to do so have the possibility of organizing the fate of their data after their death. For more information on the subject, you can consult the CNIL website: https://www.cnil.fr/.

Users can also lodge a complaint with the CNIL on the CNIL website: https://www.cnil.fr.

We recommend that you contact us first, before filing a complaint with the CNIL, because we are at your entire disposal to resolve your problem.

Article 6: Sharing of personal data with third parties
We take the protection of your personal data very seriously and we never sell your personal data to third parties.

We may share your personal data with third party service providers who operate a service on our behalf as part of our website to process payments, provide customer service, present our content and advertisements that we believe may be of interest to you, to for customer analysis purposes, to send you marketing and promotional emails and to notify you of important information relating to our website or our offers, and / or for purposes that are required by law, to respond to customer inquiries government or law enforcement authorities in the course of an investigation

Personal data may be shared with third-party companies in the following cases:

When you use payment services, for the implementation of these services. Our Platform is in contact with third-party banking and financial companies with which it has entered into contracts.

When you publish publicly accessible information in the free comment areas of the Platform.

When you allow a third party's website to access their data. In cases where you place an order through a third party website, then your contact details and information relating to your order will be passed on to the third party in question. If you give a third party the necessary consents, that third party may also manage your personal data according to your instructions.

When our Platform uses the services of providers to provide user support, advertising and payment services. These service providers have limited access to your data, as part of the performance of these services, and have a contractual obligation to use them in accordance with the provisions of the applicable regulations on the protection of personal data.

If required by law, the Platform may transmit data to respond to requests from public authorities or law enforcement authorities in the context of an investigation.

Social media

Any content submitted to one of our Platforms may be viewed by the public, you must be careful when providing certain personal data. We are not responsible for actions taken by other individuals if you post personal data on any of our social media, for example Facebook or Instagram. We advise you to carefully read the respective privacy and cookie policies of the social media platforms you use.

PayPal transactions

We draw your attention to the fact that all PayPal transactions are subject to PayPal's privacy policy, which can be viewed at www.paypal.com/en/webapps/mpp/ua/privacy-full. Please ensure that you agree to the terms of PayPal's privacy policy if you wish to use PayPal to complete a transaction on the Platform.

Article 7: Data retention period
The Platform keeps your data for the time necessary to provide you with its services or to provide you with assistance.

To the extent reasonably necessary or required to meet legal or regulatory obligations, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also retain some of your information as necessary, even after you have closed your account. or that we no longer need to provide you with services.

Article 8: Cookie policy
For our cookie policy, please click on this link.

Article 9: Warning on the practices of third-party websites
We are not responsible for links to other websites.

When you click on a link to go from our website to another website, our privacy policy is no longer applicable. Your browsing and interactions on any other website, including websites to which our site links, are subject to the rules and policies of that website.